Training & Education

Having owned and operated over 500+ retail locations over the past 25 years, International Retail Group understands the importance of providing great service and an engaging customer experience that drives sales, satisfaction, and loyalty.

It is not enough to place people in positions – an ongoing education and training program is essential to maintaining brand value. International Retail Group, LLC employs a well-established customer service training approach that ensures the staff representing your brand are educated in the product, understand how to listen to the customer and are adept at providing solutions that result in sales and return visits. International Retail Group, LLC hires and creates Brand Ambassadors!

Greg Parsons

Sr. Manager - Real Estate at Spirit Halloween
Linda Johansen-James Your selfless dedication to your retailers is inspiring. So giving of your time, expertise, blood, sweat and tears is why you've been the guiding light so many entrepreneurs needed to navigate the difficult terrain. Congratulations on the success and I look forward see Barbell's growth!